Our Return Policy
At Little Loop, we want you to shop with confidence. Because we specialize in preloved baby gear, all items are carefully inspected and described accurately before listing. Please read our policy below before making a purchase.
All sales are final.
Due to the preloved nature of our products, all sales are considered final. We do not accept returns or exchanges unless the item received significantly differs from its description.
Item Not As Described
If you believe your item was materially misrepresented, please contact us within 48 hours of receiving your order at hello@littleloopae.com with photos and a description of the issue. We will review each case individually and work with you to find a fair resolution.
Damaged in Transit
If your item arrives damaged due to shipping, please notify us within 48 hours of delivery with photographic evidence. We will assess the situation and arrange an appropriate remedy.
Safety Items
For safety reasons, car seats and certain safety-critical items cannot be returned once delivered, unless they are confirmed to be not as described.
How to Contact Us
For any return-related queries, please reach out to us at hello@littleloopae.com. We aim to respond within 1–2 business days.